Terms of Service

1. Definitions

“Strativue Digital,” “we,” “us,” or “our” refers to the service provider. “Client,” “you,” or “your” refers to the purchaser or authorized user. “Deliverables” means design files, exported assets, brand materials, presentations, and UI/UX concepts produced under a project. “Project” means any scoped engagement, including one-time work or ongoing creative support.

2. Scope of Services

We provide creative and consultative design services only. Our offerings may include visual materials for online platforms, marketing creatives, brand assets, presentation materials, and UI/UX concepts. We do not provide software development, hosting, deployment, infrastructure, managed IT services, or ongoing technical maintenance unless explicitly stated in writing.

3. Project Intake & Client Responsibilities

You agree to provide timely inputs (brand guidelines, copy, imagery, requirements, references, access to existing assets) and a single point of contact for approvals. Delays in feedback or missing materials may shift timelines without liability to us.

• You warrant that you own or have permission to use all materials you provide.
• You are responsible for the accuracy of content, claims, and legal compliance of your business messaging.
• Where approvals are required, silence or non-response may be treated as approval after a reasonable notice period.

4. Quotes, Estimates, and Scheduling

Quotes are based on the scope defined at the time of estimation. If requirements materially change, we may re-quote or issue a change request. Timelines are estimates unless specifically identified as fixed delivery dates in writing.

5. Revisions & Change Requests

Unless otherwise stated, projects include a limited number of revision rounds focused on refinement, not re-concepting. A “revision” means adjustments within the agreed direction. New directions, additional pages/variants, new formats, or major structural changes are change requests and may incur additional fees.

6. Payment Terms

Payment terms are specified on your invoice or written agreement. We may require an upfront deposit prior to starting work. Late payments may pause work and delay delivery. You are responsible for any applicable taxes unless otherwise stated.

7. Delivery, Formats, and Archiving

Deliverables are provided in standard professional formats (for example: Figma files, PDFs, PNG/JPG/SVG exports, templates). We may archive project files for a limited period; long-term retrieval is not guaranteed.

8. Intellectual Property & Licensing

Upon full payment, you receive a non-exclusive, worldwide license to use final deliverables for your business purposes, unless a written agreement states otherwise. Working files, explorations, unused concepts, and internal methods remain our property unless explicitly transferred.

• Third-party assets (fonts, stock, plugins) are subject to their own licenses and may require you to purchase appropriate rights.
• You may not resell or redistribute deliverables as standalone assets or templates without written permission.

9. Portfolio Use

Unless you request confidentiality in writing prior to project start, we may display non-sensitive final work in our portfolio, case studies, and social channels. We will respect reasonable launch embargoes and confidentiality requests agreed in writing.

10. Confidentiality

We will treat your non-public materials as confidential and use them only to perform the services. Confidentiality does not apply to information that is publicly available, independently developed, or received lawfully from another source.

11. Disclaimer

Services are provided “as is” and “as available.” We do not guarantee specific business outcomes (including conversion rate, engagement, revenue, or rankings). You are responsible for testing and validating performance in your channels.

12. Limitation of Liability

To the maximum extent permitted by law, Strativue Digital is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim arising from a project is limited to the amount you paid for that project.

13. Termination

Either party may terminate a project in writing. If terminated, you will pay for work completed up to the termination date, including non-cancellable commitments. Work pauses or termination due to non-payment may occur without liability to us.

14. Communications

You agree that project communications and approvals may be conducted via email or other documented channels. You are responsible for maintaining up-to-date contact information.

15. Governing Terms

These Terms may be updated from time to time to reflect operational or legal changes. The version in effect at the time of purchase applies to that purchase. If any provision is found unenforceable, the remaining provisions remain in effect.

Contact

If you have questions about these Terms, contact us using the information below.