Privacy Policy

1. Overview

We respect your privacy and aim to be transparent about what we collect and why. This policy applies to information collected through our website and business communications. It does not cover third-party websites or services you may access through links or integrations.

2. Information We Collect

We collect information in three primary ways: information you provide, information collected automatically, and information received from third parties (where applicable).

• Information you provide: name, company, email, phone number, project details, messages, files you submit, and billing information (as applicable).
• Project materials: brand assets, copy, imagery, design references, and other content you share for production.
• Automatically collected: device and browser data, IP address, pages viewed, approximate location (derived from IP), referral URLs, and interaction patterns.
• Third-party sources: information provided by payment processors or platforms used to facilitate communication and project management.

3. How We Use Information

We use collected information to operate our business, deliver services, and improve client experience. Typical uses include:

• Communicating with you about inquiries, proposals, scope, timelines, and deliverables.
• Providing and improving our design and advisory services.
• Processing payments, preventing fraud, and maintaining accounting records.
• Managing file delivery, collaboration, and project coordination.
• Analyzing usage to improve site performance, content clarity, and service quality.

4. Legal Bases (Where Applicable)

Depending on your location, we may rely on one or more legal bases: performance of a contract, legitimate interests (operating and improving our services), compliance with legal obligations, and consent (for example, optional marketing communications).

5. Cookies & Tracking Technologies

Our site may use cookies or similar technologies to remember preferences, understand traffic, and improve usability. You can adjust browser settings to refuse cookies; however, some features may not function as intended.

6. Sharing & Disclosure

We do not sell your personal information. We may share information with service providers only as necessary to run our business and deliver services.

• Service providers: hosting, analytics, communication, file storage, invoicing, and payment processing.
• Legal requirements: if required by law, regulation, subpoena, or valid governmental request.
• Business transfers: in the event of a merger, acquisition, or asset sale, subject to appropriate safeguards.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure. You are responsible for ensuring that information you send is appropriate and that you use secure channels where needed.

8. Data Retention

We retain information only as long as necessary for legitimate business purposes such as delivering services, maintaining records, resolving disputes, and complying with legal obligations. Retention periods may vary depending on the nature of the data and our legal requirements.

9. Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your information. You may also object to certain processing or request portability. We may need to verify your identity before fulfilling requests.

• Opt-out of non-essential communications by requesting removal.
• Request access to or deletion of personal data where legally required.
• Update inaccurate information by providing corrected details.

10. Children’s Privacy

Our services are intended for business clients and are not directed to children. We do not knowingly collect personal information from children.

11. International Data Transfers

If you access our services from outside the United States, your information may be processed in jurisdictions with different data protection laws. We take reasonable steps to ensure appropriate safeguards when transferring data.

12. Policy Updates

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The updated version becomes effective when posted on this page.

Contact

If you have questions about this Privacy Policy or privacy requests, contact us using the information below.